Privacy Policy
Effective Date: February 23, 2026
TRIII Therapeutics ("TRIII," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at triii.life and make purchases through our online store.
1. Information We Collect
Personal Information: When you place an order, create an account, or contact us, we may collect:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely through Stripe — we do not store credit card numbers)
- Order history and product preferences
Automatically Collected Information: When you browse our site, we may collect:
- IP address, browser type, device information
- Pages visited, time spent on pages, referring URLs
- Cookies and similar tracking technologies
- Chat transcripts and interactions with our AI assistant (Trinity)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and tax calculation
- Communicate with you about your orders, account, or customer support inquiries
- Send promotional emails and product updates (only if you opt in — you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
3. Payment Processing
All payments are processed securely through Stripe. We never store your full credit card number on our servers. Stripe's privacy policy governs the handling of your payment data. For more information, visit stripe.com/privacy.
4. Cookies & Tracking
We use cookies to:
- Remember your cart contents and preferences
- Track affiliate referrals (30-day cookie duration)
- Analyze site traffic and usage patterns (via Google Analytics and Clarity)
You can disable cookies through your browser settings, but some features of the site may not function properly.
5. Third-Party Services
We share information with trusted third parties solely to operate our business:
- Stripe — payment processing
- ShipStation — order fulfillment and shipping
- SendGrid — transactional and marketing emails
- Google Analytics / Microsoft Clarity — website analytics
- Anthropic (Claude AI) — powers our Trinity AI chat assistant; chat messages are processed through their API to generate responses
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us
- Unsubscribe from marketing emails at any time using the link in any email
- Request a copy of the data we hold about you
- Request deletion of your account and associated data
8. Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our site after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
TRIII Therapeutics
Email:
